Why OT Recovery Fails — Webinar Recording | Macrium

Why OT Recovery Fails — and How Critical Infrastructure Gets It Right

Most OT environments have backups. Some have disaster recovery plans. Fewer can prove recovery will work under real operational conditions.

In this on-demand webinar with Industrial Cyber, Macrium explores why recovery strategies often fail in manufacturing and OT environments — and what critical infrastructure organisations do differently.

You’ll learn how to move beyond backup completion and build a recovery approach that is designed, tested, documented, and repeatable.

What the session covers

In the webinar, we discuss how critical infrastructure teams approach recoverability differently, and how manufacturing and OT teams can apply the same principles without trying to boil the ocean.

You’ll hear practical guidance on how to:

Identify the systems that matter most to operations
Plan backup strategies around real OT constraints
Prove recovery before an incident happens
Govern recovery as an ongoing programme
Start small with one critical system, one plan, and one realistic test

Craig Mackay

Craig Mackay is Chief Strategy and Product Officer at Macrium Software, bringing over 15 years of experience leading product strategy and management across global enterprises and innovative technology firms. Craig works closely with OT operators, system integrators, and OEMs across industries such as manufacturing, energy, healthcare, and automotive. His focus is on developing resilient backup and recovery strategies for environments where downtime has real-world consequences—helping organizations reduce operational risk, maintain continuity, and recover quickly from disruption.

Hannah Bergin

Hannah Bergin is Head of Customer Success & Strategic Accounts at Macrium Software, where she leads global engagement with system integrators, OEMs, and organizations operating across complex OT environments. She plays a pivotal role in shaping strategic relationships and ensuring customers can effectively implement resilient backup and recovery strategies in environments where uptime is critical. Working across a range of sectors , Hannah has developed a deep understanding of the operational and commercial challenges her customers face.

Jack Mansfield

Jack Mansfield is a Technical Solutions Engineer at Macrium, specializing in backup and recovery strategy for complex IT and operational technology environments. He works closely with organizations across manufacturing and industrial sectors to design and validate recovery architectures that ensure systems can be restored quickly and reliably when incidents occur.

With deep hands-on experience supporting production environments and a CompTIA-certified technical background, Jack focuses on practical recovery readiness.

Jonathon Gordon

Jonathon Gordon is Directing Analyst at Takepoint Research, leading independent research across all aspects of industrial cybersecurity for critical infrastructure.

He is the lead author of Takepoint’s annual Industrial Cybersecurity Buyers’ Guide and has published extensive research on topics including secure remote access, network visibility, asset inventory, perimeter security, and ransomware resilience.

He has over 20 years of experience across cybersecurity, technology, and industrial environments